I’ve compiled a list of the most frequent questions that I have received over my career. It’s normal and encouraged for clients to ask many questions when choosing to work with a Licensed Mental Health Service Provider. Here are some answers to the questions I receive the most. If you can’t find what you are looking for, please get in touch.
DO YOU ACCEPT INSURANCE?
Presently, I only accept Aetna, Cigna, Optum, and Modern Health benefits otherwise it will be an out-of-pocket expense, which I will provide you with a monthly Superbill for potential “out of network” benefits.
My rates vary depending on the services you need unless you are a recipient of Open Path Collective, Clark County Victims of Crime Program (VOCP), Clark County Victim Witness, or Pineapple Support, and the service you request is covered under their benefits.
ALSO, KNOW THAT NOT ALL SERVICES ARE COVERED UNDER INSURANCE. THIS WILL BE VERIFIED PRIOR TO A THERAPEUTIC APPOINTMENT.
Good Faith Estimate Notice: You have the right to receive a "Good Faith Estimate" explaining the total expected cost of psychotherapy services before you schedule a service. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
WHAT DO YOU SPECIALIZE IN?
As a dually licensed practitioner, I am familiar with life transitions (e.g. aging, education, pre-marital, perinatal, pre-natal, and post-natal, etc.), anxiety, depression, grief, and other common concerns.
My top niches are life transitions, adult industry & sex workers, integrative behavioral health (e.g. chronic pain, disease management, lifestyle medicine, etc), child conduct disorders, immigration evaluations, and utilizing the Psious/Amelia Virtual Reality Headset for virtual reality exposure therapy to better address certain phobias, stress, pain, and/or anxieties.
The above areas are populations that I have decided to take extra focus.
DO YOU SEE CHILDREN?
Yes, I see children for Reunification Therapy and/or conduct (behavior) issues.
Please keep in mind that if it is your expectation that your child be left in session without your presence, that your child be able to toilet themselves (potty trained).
TARDINESS AND CANCELLATIONS
If you are more than 15 minutes late for your appointment it will have to be rescheduled and you will be charged the full fee for that appointment regardless of whether or not you have insurance.
If you miss your scheduled appointment you will be charged the full fee for that appointment regardless of whether or not you have insurance.
You are responsible for missed appointment fees and document fees. All charges are processed 24 hours prior to the appointment date.
Your first appointment will require a deposit. That deposit will be forfeited and the appointment will be canceled if you do not fill out the required paperwork and payment authorization 24 hours prior to your appointment. An alternative appointment time will also be explored and that deposit will be transferred to the new date.If you cancel with less than 24-hours notice* of your appointment time you will be charged the full fee for that appointment. If you cancel with more than a 24-hour notice there will be no fee charged.
WHAT HAPPENS IF AFTER MEETING DR. MONIQUE, YOU DECIDE SHE'S NOT THE BEST FIT FOR YOU?
If after meeting with Dr. Monique, you determine that it's not a good fit feel free to let her know via a telephone call, text, or email and she will provide you with other colleagues who may be a better fit for you.
Have a question that was left unanswered? Get in touch with me today.